The Rec Centers is migrating to its new web portal Monday night. What does that mean for golfers who use the portal for tee times, and members who use it to pay dues?
Starting Tuesday morning, every user must re-activate their online accounts using the “New Account Activation” button. Those who have never used the portal before can activate their accounts the same way.
The link to get to the new portal will be the same as before: scw.totalegolf.com. (Please note the suncitywest.com website remains the same; you can access the portal from the website, but the two areas serve different purposes.)
Simply follow the online prompts to get into your account. If you have questions along the way, visit our Frequently Asked Questions (FAQ) as many issues may already be answered there.
Please note, the FAQ section will house information relative to the existing portal until Monday night, when we will upload those that answer questions about the new portal. One FAQ you will find useful in the meantime is the “What changes can I expect in the Portal Update.” Check it out so you’re ready to go on Tuesday morning!
Thanks for the heads up.
Contacted you 3 times. Works once then will not accept my email. 🤷♀️
can’t access portal. Trying to pay 2021 fees. What’s wrong ????????
Hello Marion. If you are having trouble paying fees through our online portal, please visit our support page (link below) and leave a support ticket so our staff can help you out. Thank you!
Something so simple should not be this difficult.
I agree with Sanford Simons, the dumbest login I have ever had to deal with. It is not rocket science
can’t get into the portal for SCW golf
Hi Steve. If you are having trouble with the SCW Portal, please visit the SCW Help Center, where you can our FAQ or submit a support ticket for additional assistance.
How do you expect people to pay their dues if they cannot get into the portal. I tried as old member and again as new client (because of what I read). Neither way would let me enter any information. Can I call and make my payment?
Hi Susan. You can call our Member Services Department at 623-544-6100 to make a payment over the phone.
For our online member portal, if you need assistance logging in, please submit a support ticket here: https://rcscw.freshdesk.com/support/home
hello, I have tried to log on with my member ID multiple times, but I have not been successful. Please help me so that I may pay my dues.
Hi Anthony. If you are having trouble with the member portal, please visit our support page where you can submit a support ticket or view our knowledge base of frequently asked questions.
Support page: https://rcscw.freshdesk.com/support/home
unable to access this website to pau my yearly annual dues
Hi Kathleen. If you are having trouble with our web portal, please visit our support page to submit a help ticket or browse our FAQ section.