To encourage courteous interactions at all our facilities, the Recreation Centers of Sun City West is relaunching its “Be Kind” campaign, just in time for the return of our busy season.
Starting Oct. 1, members and guests will find free “Be Kind” stickers and wristbands at all of our facilities. The wrist bands are in limited supply and will be available while supplies last. Stop by Member Services or any of the check-in counters and monitor stations to pick up a sticker or wristband, and help us spread the message.
Last year’s campaign was extremely popular, with residents still requesting more of the original pins. The banners have remained up at the facilities to keep the message alive throughout the year. This year’s wristbands are colorful, imprinted silicon that will not only last, but are fun to wear and share. The stickers are removable and can be worn on clothes, placed on water bottles or notebooks, and displayed in other ways to show support for our Kind Community!
The campaign is relaunching at the start of our busy season in an attempt to head off negative encounters that occur at our facilities. Residents and guests are reminded that aggressive language or behavior directed at staff (especially front-line employees) or other members and guests is prohibited by Policy L01.
Members who have an issue or concern with an Association policy, the staff’s enforcement of that policy, or another non-emergency issue, may address those concerns with the facility manager and/or fill out a Member Comment Form.
Member Comment Forms are available at all facilities and online. They are the best way to get a direct answer from the appropriate staff. In addition, these forms are logged and trends can be identified and addressed. All Member Comment Forms are read by the General Manager and shared with the Governing Board after managers have addressed them.
Get your gear starting Oct. 1 and help us spread the message!
Are we really so “old” that we need a wristband to remind us how to behave? Sorry, not sorry, hard pass on this dumb waste of time, money and effort. Oops 😬 was that unkind?
Perhaps SCW rec could have put their efforts into coming up with an original positive SCW spin on this tired slogan with residential input and a prize!
“SCW, where happiness lives”
This is pretty insulting, tossing us all in the same bucket and treating us like children. If there’s some problem person who is a source of discord, then deal with that person and leave us out of it.
This is a total waste of money! Are the funds generated by the incessant increases of our dues so high that
we now look for ways to spend money? Personalities cannot be altered by wrist bands or cute pins. I also feel that it is insulting and beyond silly.
This article seems as if it is only directed at the residents & members of our Sun City West community. I believe that the first step in your Kindness Campaign is to address this concept with your employees. Since moving to SCW, I unfortunately have had to interact by phone & in person with several of your employees who were snippy, unhelpful, unfriendly & downright rude. Perhaps management should address their employees’ behaviors first & include the expectations of & instructions on basic plain old fashioned manners!
Hello Phyllis. Thank you for your comment. We take concerns about employee behavior very seriously. Those incidents should always be reported to a supervisor and HR will get involved as needed. The Be Kind campaign is a reminder to everyone to treat each other with kindness. Development of the Be Kind campaign was seen as a preferred first step to further enforcement of Policy L01, which provides for suspending member privileges if behavior escalates. Please know that there are a number of very serious altercations occurring. Because these issues are handled confidentially, most residents are not aware of how frequently they occur.
This is sad! Does SCW actually pay an employee to create this nonsense.
Yes, it is insulting to the members.
If there are number of “very serious altercations occurring” they should be dealt with quickly on an individual basis. We are adults and should know appropriate behavior. I find the big signs in the Rec Centers belittling. If I were a visitor contemplating moving here I’d have second thoughts. Makes it seem like the members are at worse, out of control, and at best not welcoming.