We have some exciting news for our tech-savvy residents! Beginning April 8, Sun City West members may use a smart phone app to store a digital version of their rec card on their device, and use that in lieu of their real rec card for most of our locations. Please note, guests may not use a digital version of their host member’s rec card.
Anywhere the Rec Centers has its membership/golf/facilities software (most facility entry locations where a monitor/starter checks you in on a computer), you may use a digital rec card. The Rec Centers is recommending the Stocard app, available for download from the Apple and GooglePlay stores. Instructions are available at locations throughout the Rec Centers.
Be sure to note, a photo of your rec card WILL NOT WORK! As this new opportunity rolls out, please be sure to continue bringing your regular rec card as back up in case you had any problems installing the digital card correctly. If there is ever an issue, the starter or monitor has the right to require your real rec card. Also, to reiterate, resident guests must show the resident’s real guest card and pay the appropriate guest fee if they are visiting a location! The right to use a digital rec card is reserved for residents.
To ensure the integrity of our facility usage process, the convenience comes with some restrictions. For example, digital rec cards cannot be used to check out materials at the Library, as the Library uses specialized cataloging software. Digital cards can, however, be used to check in upon entering the Library or to use the Data Resource Center computers, as those areas use our traditional membership software.
The digital cards can be used beginning April 8 in the following locations:
- Inside all four recreation centers, including pools and fitness centers
- At all seven golf courses
- At the entrances to the library (main and Data Resource Center)
Digital cards MAY NOT be used in the following locations; original rec cards must be provided. Keychain style cards also are not accepted at these locations:
- At the Sports Pavilion (billiards) since rec cards are kept on file for use of the billiards balls
- For checking out materials from the library. (Newer versions of the keychain style cards (the white ones) that contain a photo may be used to check out library materials.)
- At Beardsley Mini Golf
- At the Box Office
As a reminder, members who do not have a photo on their rec card or in our computer system, or whose rec card is badly damaged and unreadable, will be denied entry at all locations. These members must stop by Member Services (inside R.H. Johnson Rec Center, 19803 R.H. Johnson Blvd.) and retake their photo. An updated rec card will be provided free of charge. Anyone who has an outdated rec card also may get a new photo and rec card at no cost. Old rec cards must be turned in to receive the new rec card at no charge.
As the Rec Centers expands the ability for members to check in to our various locations through keychain style cards and digital apps, we appreciate your patience and support, and adherence to the limitations that are in place to protect the integrity of our community.
Will you provide instructions on website or in newsletter?
Hi David. We have now updated this post to now include a button that will lead you to a PDF walkthrough of how to add your digital rec card to your device using the Stocard app.
That same walkthrough will also be available on next weeks newsletter.
Is Stocard the only app we can use for a digital rec card? I have been using Key Ring for all my other store cards.
Hi Ron. Stocard is the app that we are recommending for anyone interested in the digital rec cards. Residents are free to try and use any other apps but it is not guaranteed that they will work.
Why do I have to take a photo of the back of my rec card. The back is blank.
Hello Linda. You do not need to take a photo of the back of your rec card if it is blank. That is an optional step meant more for the people that do have information on the back of their card.
Let us know when this replaces the card. This is premature, you simply aren’t ready.
Hi Jim. Thank you for your comment. We’re not sure what you’re asking or stating. If you can clear up your concern, we can respond appropriately.
based on your pictures in your step-by-step guide, I only found an IOS but no android app in play store?
Hello Al. The Stocard app should be available for both Apple and Android devices by searching for it in each device’s respective app store (Apple App Store or Google Play). For Android, it should be available in the Google Play Store under the name “Stocard – Rewards Cards Wallet.” The logo is the same as seen in the step-by-step guide.
If the app still doesn’t appear in the Google Play Store, try using the direct Google Play Store link below.
https://play.google.com/store/apps/details?id=de.stocard.stocard
If you are a year round renter with a copy of the rental Agreement in your files what do we use?
Hi Deborah. Thank you for the question. Members (Owners, Associates and Tenants) may use the digital rec card. Guests may not.
The only thing the Apple app site brought up was stocard – rewards?
That isn’t right….
Hello Caroline. The official title in the Apple App Store for the app we recommend using is “Stocard – Rewards Cards Wallet.” A direct link to the app will be provided down below for your convenience.
https://itunes.apple.com/us/app/stocard-rewards-cards-wallet/id444578884?mt=8
There’s not much advantage to using Stocard, as we still have to carry the plastic. When will that change.
What does the digital card cost?
Hello Andrew. Digital rec cards is a free service available to Sun City West residents. The app we recommend using, Stocard, is free to download from the App Store/Google Play Store.